When you visit a website, your browser will save super-small files to your computer to help the website load faster the next time you visit. These files are called the browser’s cache. Sometimes, old cached files can make a website function incorrectly. The simple process of “clearing” your browser’s cache can often fix many internet-related problems.
Follow the instructions below to clear the cached internet files from your browser.
Jump to: Internet Explorer, Google Chrome, Mozilla Firefox, or Apple Safari.
Open Internet Explorer and click the gear icon in the upper right-hand corner. Then click Internet Options.
Now, click the Delete… button under the “Browsing History” section.
Check the “Temporary Internet Files” box.
Once you have checked the boxes you want deleted, click the Delete button at the bottom right of the dialogue box.
The “Delete Browsing History” dialogue box will disappear. Then click the OK button on the “Internet Options” dialogue box.
In Google Chrome, click the hamburger button (the icon with three horizontal lines) in the top right corner of the browser window, then click on Settings.
Click on the Show advanced settings… link at the bottom of the page.
This will drop down more settings; scroll down to the “Privacy” section. Click the Clear browsing data… button.
Check the “Empty the cache” box.
Click the Clear browsing data button.
Click the Firefox menu, hover over Options and then click on Options.
Under the Advanced tab, click the Clear Now button.
Once Firefox has finished clearing the cached data, click OK.
In Safari, click the gear icon in the top right corner, then click on Reset Safari…
Check the box labeled “Remove all website data,” then click the Reset button.
If you’re using Safari on a Mac, click the Safari menu in the too bar, and click on Empty Cache…
